1. An overview of data protection
General
The following gives a simple overview of what happens to your personal information when you visit our website. Personal
information is any data with which you could be personally identified. Detailed information on the subject of data protection
can be found in our privacy policy found below.
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found
in the website's required
legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical
data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically
as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors
use the site.
You will find more information regarding this here.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of
its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact
us at any time using the address given in the legal notice if you have further questions about the issue of privacy and
data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies
and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from
this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found
in the following privacy policy.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as
confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which
you could be personally identified. This privacy policy explains what information we collect and what we use it for.
It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches.
Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Zieher KG
Kulmbacher Str. 15
95502 Himmelkron
Germany
Telephone: 0049 (0) 92 73 / 92 73 - 0
Email:
info@zieher.com
President: Manfred Zieher
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means
of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with
future effect. An informal email making this request is sufficient. The data processed before we receive your request
may still be legally processed.
Right to file complaints with regulatory authorities
If there arise any complaints, suggestions or questions, please contact our data protection officer: contact details (3.
Data Protection Officer)
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent
regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the
data protection officer of the German state in which our company is headquartered.
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27, 91522 Ansbach
Telefon: +49 (0) 981 53 1300
E-Mail: poststelle@lda.bayern.de
A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered
to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to
another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content,
such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's
address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Encrypted payments on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits),
we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or
TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://"
to "https://" and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal
data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have
the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in
our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with
regard to sending promotional and informational materials not expressly requested. The website operator reserves the
right to take specific legal action if unsolicited advertising material, such as email spam, is received.
3. Data protection officer
Statutory data protection officer
We have appointed a data protection officer for our company.
Frau Dr. Marion Herrmann
Datenschutz Symbiose GmbH, Hundingstr. 10, 95445 Bayreuth
E-Mail: datenschutz@zieher.com
4. Data collection on our website
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make
our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer
and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies
remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you
next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether
to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain
conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies
may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as
the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate
interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies
(such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy
policy.
5. Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in
"server log files". These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for
measures preliminary to a contract.
Contact form
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact
details you provide, to answer your question and any follow-up questions. We do not share this information without your
permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You
may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we
receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage,
or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions,
especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used
for the purpose of using the respective site or service for which you have registered. The mandatory information requested
during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the
email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke
your consent at any time with future effect. An informal email making this request is sufficient. The data processed
before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website.
Statutory retention periods remain unaffected.
Data transmitted when entering into a contract with online shops, retailers, and mail order
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract,
for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your
data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data
will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for
measures preliminary to a contract.
6. Analytics and advertising
Google Analytics
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway,
Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis
of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted
to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing
user behavior to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the
European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States.
Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use
this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on
website activity, and to provide other services regarding website activity and Internet usage for the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by
Google.
Browser plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to
point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent
the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and
the processing of these data by Google, by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will
be set to prevent your data from being collected on future visits to this site:
Disable Google Analytics.
For more information about how Google Analytics handles user data, see Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=en.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict
requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about
the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party
visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature
at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google
Analytics as described in the section "Refusal of data collection".
Google Analytics Remarketing
Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords.
This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing
to the cross-device capabilities of Google AdWords. This allows advertising to be displayed based on your personal interests,
identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices
(such as a tablet or computer).
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for
this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.
To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our
Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google
Account; follow this link:
https://www.google.com/settings/ads/onweb/.
The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give
or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account
(for example, because you do not have a Google Account or have objected to the merge), the collection of data is based
on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional
purposes.
For more information and the Google Privacy Policy, go to:
https://www.google.com/policies/technologies/ads/.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway,
Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion
tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies
expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of
the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded
to that page.
Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords
advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords
advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their
ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can
be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily
disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included
in the conversion tracking statistics.
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing
user behavior to optimize both its website and its advertising.
For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy:
https://www.google.de/policies/privacy/.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether
to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain
conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies
may limit the functionality of this website.
7. Newsletter
Newsletter data
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to
verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional
data is collected or is only collected on a voluntary basis. We only use this data to send the requested information
and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO.
You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter
at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request
may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your
subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members
area) remain unaffected.
Newsletter2Go
This website uses Newsletter2Go to send newsletters. The provider of this service is Newsletter2Go GmbH, Nürnberger
Straße 8, 10787 Berlin, Germany.
Newsletter2Go is a service which organizes and analyzes the distribution of newsletters. The data you provide to subscribe
to our newsletter will be stored on Newsletter2Go servers in Germany.
If you do not want your usage of the newsletter to be analyzed by Newsletter2Go, you will have to unsubscribe from the
newsletter. For this purpose, we provide a link in every newsletter we send.
Data analysis by Newsletter2Go
We use Newsletter2Go to analyze our newsletter campaigns. This allows us to determine if a newsletter message has been
opened and which links you click on. We can thus find out how often various links are clicked.
In addition, we can see if certain actions take place after clicking on said links (conversion rate). We can thus determine
whether the clicking of a link in a newsletter has led to ordering a catalogue, for example.
Newsletter2Go also allows us to classify newsletter recipients into different categories (clustering). For example, newsletter
recipients can be subdivided according to location, industry sector or company name. This allows us to adapt the newsletters
to the respective target groups.
For detailed information on the functions of Newsletter2Go, see the following link:
https://www.newsletter2go.de/features/newsletter-software/.
Legal basis
Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time. The data processed before we
receive your request may still be legally processed.
Storage duration
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your
subscription when said data will be deleted from our servers and those of Newsletter2Go. Data we have stored for other
purposes (e.g. email addresses for the members area) remains unaffected.
For more information, see the privacy policy of Newsletter2Go at
https://www.newsletter2go.de/features/datenschutz-2/.
Completion of an outsourced data processing contract
We have entered into a data processing agreement with Newsletter2Go, in which we require Newsletter2Go to protect the
data of our customers and not to disclose said data to third parties. It can be downloaded here:
https://www.newsletter2go.de/docs/datenschutz/ADV_Muster_Newsletter2Go_GmbH_latest_Form.pdf?x48278.
8. Plugins and tools
YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry
Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the
YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your
personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under
https://www.google.de/intl/de/policies/privacy.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads
the required web fonts into your browser cache to display texts and fonts correctly.
When you call up a page of our website that contains a social plugin, your browser makes a direct connection with Google
servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is
done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant
to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at
https://developers.google.com/fonts/faq and in Google's privacy policy at
https://www.google.com/policies/privacy/.
Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain
View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server
in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified
by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at
https://www.google.de/intl/de/policies/privacy/.
